Infor announced that it will closely align its key business applications with a wide range of complementary Microsoft products, forming software solutions that are easier for mid-market companies to deploy and use

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Popularity: unranked

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Thinking of upgrading to or installing Infor ERP SyteLine version 8? Learn about the newest features including batching, costing by warehouse, CRM, and projects in one of the free SyteLine 8.02 New Features classes being held July 30, August 6 and August 13, 2010. These are live, online (no travel required), instructor-led, two-hour classes taught by Infor KnowledgeZone instructors.

Registering for one of the free classes is easy:

• Go to the KnowledgeZone site: http://knowledgezone.infor.com.
• Click on the ‘Live Instructor-led Classes” link on the right.
• Select SyteLine 8.02 as the product and version.
• Scroll down to the “What’s New in SyteLine?” heading.
• Click the Register link on the left of the “What’s New in SyteLine 8.02?” class you want to attend. Click the class title to see which features we’ll cover.
• When prompted to log in, click on the “Log me in as guest user” button.
• Fill in the information and click the Finalize Registration button
• You will receive a registration confirmation email with instructions on how to attend the class.

Seating is limited, so register early.

Popularity: 2%

Decision Resources was recognized as Infor’s Manufacturing Partner of the Year this week at the Infor Partner Summit in Atlanta, GA.  “We would like to thank our customers and partners for providing DRI with the opportunities and the support that has enabled us to win this award, and to accumulate more such awards than any other Infor partner, “said Bill Titus, DRI’s President.  Read the rest of this entry »

Popularity: 2%

Pittsburgh used to have a very active SyteLine User Group (actually, it might have been a Symix User Group back then).  We would like to know if anyone is interested in reviving that group.  DRI would be willing to help facilitate such a group, but it would have to be run by the users. 

Interested?  Respond to my post on the SUN group’s LinkedIn page.  If you are not a member - go to www.linkedin.com and search groups or see www.sytelineusernetwork.com for more information.  Feel free to send me an email also at wel@decision.com.

Wendy Levine

Popularity: 5%

Date:  Tuesday, July 20, 2010

Time:  Noon-1:00pm EST

Optimize Your Service Performance

Providing quick response times and more first-call resolutions are the key to increased field technician productivity—and improved customer satisfaction.

SM-Plus Mobile for Infor ERP SyteLine helps you equip your technicians with mobile devices, such as hand-held wireless devices and laptops, so that they can stay connected and productive. It bridges the gap between the field and the back office to:

• Improve operating efficiencies and boost customer satisfaction.
• Stop double entry of work order data
• Eliminate paper-based work orders, time sheets, and expense reports
• Optimize up-sell opportunities
• Improve scheduling and dispatch processes

Join this webinar to find out how your company can improve efficiencies throughout the service delivery process. See how SM-Plus Mobile helps field personnel maintain access to vital information—such as parts inventory, unit configuration, maintenance history, and warranty status—and update incident reports as well as track labor/time and material expenses.

Popularity: 8%

Infor Webinar
June 29, 2010
2:00pm

Click here to Register
Carrying too much inventory wastes money…and carrying too little can result in lost sales or late shipments. But Infor ERP SyteLine Forecasting can help you right size your inventory in make-to-stock and make-to-order environments by forecasting sellable items or components.

This webinar will show you how to minimize excess inventory and shortages by improving your forecasting and inventory planning process. We will review the various inventory planning methods that can be used with SyteLine including MRP\APS, Reorder Point, and Lean\Kanban. We will also look at alternative ways to develop forecasts including statistical and collaborative methods.

Find out how to implement a closed loop planning process that compares planned demand and supply and compares your plan against what actually happened. See a demonstration of how the forecasting and inventory planning process can be automated by statistically calculating and monitoring the SyteLine “inventory drivers”, resulting in lower inventory and fewer shortages.

Learn how other manufacturers are eliminating the fudge factor and automating their forecasting processes with a solution integrated with their Infor ERP SyteLine system.
Click here to Register

 Keep up to date with information, events, and webcasts about DRI and SyteLine by visiting www.decision.com.

Popularity: 8%

State grants for employee training programs are available through WEDnetPA. If you are considering training courses for your employees, including technical or software education through DRI, it may be worth checking this program out.  The restrictions are few, but you must be a Pennsylvania company.

See www.wednetpa.com for more information.  You will need to apply through one of the WEDnet partners (listed on the website under ‘About Us’), but can receive the training from any source.  Some partners may not have funding left, but others should.  The deadline for applications is July 15th!

Popularity: 27%

This year’s SyteLine User Network Conference will be held in Nashville, TN May 5th through May 7th. Those of us who are going from DRI are looking forward to seeing many of our customers during the conference. If you are attending, you will be able to find us throughout the conference and presenting at three different sessions Wednesday, Thursday, and Friday. The best time to meet up with us, though, is Tuesday night (May 5th) at the Conference Welcome Reception in the Vendor Expo from 5:00 to 7:30pm.

The SUN board has done a great job of putting together a conference website. Check out the SyteLine User Network site for all of the conference details, including registration and hotel reservation links. There is still time to register, but the hotel rooms are 80% booked as of this post and rates go up April 12th!

Decision Resources will be presenting three separate sessions at the conference:

• Crystal Reports and TransAct SQL – Dean Giberson is reprising his full-length education session from last year due to popular demand. See an overview of this topic below.
• Performance Management – Pete Tripoli will be discussing Infor’s powerful Performance Management tool that provides Strategic Management, Planning and Budgeting, Forecasting, Financial Consolidation, and Reporting and Analysis capabilities for SyteLine users.
• Web Portal Creation with Integral Enterprise Viewer – Whether you currently use IEV or not, you will want to see how our new web portal tools can create customer , vendor, and employee portals to give outside users access to their information.

We look forward to seeing everyone in May!

Popularity: 47%

Our March 24th Advanced Planning and Scheduling Seminar kicked-off DRI’s new series of online seminars.  These seminars are being offered specifically for our customers, and are is no cost to participate.  If there is a topic that you would like to see covered in one of these seminars, let us know.

Popularity: -1%

I am very excited to be returning to Decision Resources as the new Marketing Director here after a 10-year hiatus from the company. It has been a while, but I still recognize the names of so many long-standing customers that I feel right at home. The software, though, is another story. What a change from the early days of SyteLine and the first attempts at a graphical user interface to today’s product with event managers, Microsoft-centric architecture, and exciting user interface features! As part of my job here at DRI, I will be working with our customers to ensure that they have easy access to all of the product and services information that they are looking for. Towards that end, I am very pleased to announce our new quarterly customer newsletter. You will also be noticing changes to DRI’s website in the coming months, designed primarily to make the site more useful and interesting for our customers. Among those changes will be a re-designed and active blog site – look for changes right here soon! Newsletters will be sent via email and will summarize entries from the DRI blog. If you did not receive our first newsletter, and would like to, please let me know. I would also like to encourage all of our customers to subscribe to DRI’s blog, at which time you will be stop receiving the email version of the newsletter and will receive updates directly from the blog when new items are added.

Keep an eye out for announcements regarding upcoming on-line seminars, customer events, and new website features. As we add more customer content to our website and schedule additional customer-related activities, I would like your input into the process. After all, this only works if I know what you need! Please feel free to contact me directly anytime with ideas for articles and whitepapers, website changes, customer events, or any other comments or questions that you may have. We will also be including specific questions in future newsletters and possibly adding online questionnaires to the website.

I look forward to meeting as many of you as possible in the near future, hopefully many at the upcoming SUN conference.

Sincerely,
Wendy Levine
Marketing Director
412-697-4751 (direct)

Popularity: 7%